Patient RFI or/Complete means that the doctor has reviewed the notes and is requesting for more information directly from the patient.
A phone call to the patient to remind them that the doctor has reached out via email will ensure they do not miss any important commmunication. Replying back promptly will prevent any delays with the Smart Vision Exams.
Below, you'll find an example of what the email should read.
If you have any other other questions or concerns, contact us at email@example.com